File: /home/rtbrisc/public_html/admin/main/helpdesk/new.php
<?php include("../general/header.php"); $msg = @$_GET['msg']; ?>
<body class="" onload="disables()">
<?php include("../general/navbar.php"); ?>
<!-- BEGIN CONTENT -->
<div class="page-container row-fluid">
<?php include("../general/sidebar.php"); ?>
<!-- BEGIN PAGE CONTAINER-->
<div class="page-content">
<div class="content">
<!-- BEGIN PAGE TITLE -->
<?php include("../general/customer_name.php"); ?>
<!-- END PAGE TITLE -->
<ul class="breadcrumb">
<li>
<p>LOG AN ISSUE / PURCHASE A DEVICE</p>
</li>
<li><a href="../helpdesk" class="active">HELPDESK</a> </li>
<li><a href="../dashboard" class="active">DASHBOARD</a> </li>
</ul>
<!-- BEGIN PlACE PAGE CONTENT HERE -->
<div class="row">
<div class="col-md-12 col-vlg-12 col-sm-12">
<div class="grid simple form-grid vertical green">
<div class="grid-title no-border">
<h3>
Welcome to our Helpdesk Portal!
</h3>
<h4 style="width: 100%; word-wrap: normal;">
<b>Instruction:</b> You can log a device that you want fixed or you can purchase a device of your choice. Feel free to chat with us if you have any questions or still require any assistance.
</h4>
<h3>How can we help you?</h3>
<h5><span class="semi-bold">Note: All fields with <span class="text-danger">*</span> are required!!!</span></h5>
</div>
<span class="text-danger">
<?php
echo @$_SESSION['req_err'];
echo $msg;
?>
</span>
<script type="text/javascript" src="pull/requesttype.js"></script>
<?php
require_once("../worker/workers/server/utilities.php");
?>
<?php
$regEmail = $row['Email'];
?>
<div class="grid-body no-border">
<form method="post" action="../worker/" enctype="multipart/form-data" id="form_traditional_validation" name="form_traditional_validation" role="form" autocomplete="off" class="validate">
<input type="hidden" name="txtCustomerID" value="<?php echo $customerID; ?>">
<input type="hidden" name="txtRegEmail" value="<?php echo $regEmail; ?>">
<input type="hidden" name="txtSupportPlanID" value="<?php echo $row['SupportPlan']; ?>">
<div class="form-group row">
<label for="need" class="control-label col-lg-3 text-right">What Do You Need? <span class="text-danger">*</span></label>
<div class="col-lg-9">
<select class="form-control m-bot15" id="txtRequestID" name="txtRequestID" required="required" onchange="showRequestType(this.options[this.selectedIndex].innerHTML)">
<option> Please Select</option>
<?php
$sql=mysqli_query($utl, "SELECT * FROM tblrequest");
while($row=mysqli_fetch_assoc($sql)){
echo "<option value='" . $row['RequestID'] . "'>" . $row['RequestText'] . "</option>";
}
?>
</select>
</div>
</div>
<div class="form-group row" id="txtRequestTypeID">
<label for="requesttype" class="control-label col-lg-3 text-right">Request Type <span class="text-danger">*</span></label>
<div class="col-lg-9">
<select class="form-control m-bot15" name="txtRequestTypeID">
<option value="0">Please Select</option>
<?php
$sql=mysqli_query($utl, "SELECT * FROM tblrequesttype");
while($row=mysqli_fetch_assoc($sql)){
echo "<option value='" . $row['RequestTypeID'] . "'>" . $row['RequestTypeText'] . "</option>";
}
?>
</select>
</div>
</div>
<div class="form-group row">
<label for="typeofdevice" class="control-label col-lg-3 text-right">What Type Of Device? <span class="text-danger">*</span></label>
<div class="col-lg-9">
<select class="form-control m-bot15" id="txtDeviceTypeID" name="txtDeviceTypeID" required="required" onchange="showTypeInfo(this.options[this.selectedIndex].innerHTML)">
<option>Tell us the type of the device / gadget</option>
<?php
$sql=mysqli_query($utl, "SELECT * FROM tbldevice");
while($row=mysqli_fetch_assoc($sql)){
echo "<option value='" . $row['DeviceID'] . "'>" . $row['DeviceText'] . "</option>";
}
?>
</select>
</div>
</div>
<div class="form-group row" id="txtDeviceTypeInfo">
<label for="devicetypeinfo" class="control-label col-lg-3 text-right">Specify Device Type <span class="text-danger">*</span></label>
<div class="col-lg-9">
<input type="text" name="txtDeviceTypeInfo" class="form-control" placeholder="Please Type Here...">
</div>
</div>
<div class="form-group row">
<label for="password" class="control-label col-lg-3 text-right">What Is The Brand? <span class="text-danger">*</span></label>
<div class="col-lg-9">
<select class="form-control m-bot15" id="txtDeviceBrandID" name="txtDeviceBrandID" required="required" onchange="showBrandInfo(this.options[this.selectedIndex].innerHTML)">
<option>Please tell us the brand</option>
<?php
$sql=mysqli_query($utl, "SELECT * FROM tbldevicebrand");
while($row=mysqli_fetch_assoc($sql)){
echo "<option value='" . $row['DeviceBrandID'] . "'>" . $row['DeviceBrandText'] . "</option>";
}
?>
</select>
</div>
</div>
<div class="form-group row" id="txtDeviceBrandInfo">
<label for="devicebrand" class="control-label col-lg-3 text-right">Specify Device Brand <span class="text-danger">*</span></label>
<div class="col-lg-9">
<input type="text" name="txtDeviceBrandInfo" class="form-control" placeholder="Please Type Here...">
</div>
</div>
<div class="form-group row">
<label for="model" class="control-label col-lg-3 text-right">What is The Model? <span class="text-danger">*</span></label>
<div class="col-lg-9">
<input type="text" name="txtDeviceModel" class="form-control" id="txtDeviceModel" required="required" placeholder="Please Type Here: eg. Samsung Galaxy S9">
</div>
</div>
<div class="form-group row">
<label for="model" class="control-label col-lg-3 text-right">Issue / Purchase Description <span class="text-danger">*</span></label>
<div class="col-lg-9">
<input type="text" name="txtDescription" class="form-control" id="txtDescription" required="required" placeholder="Please type in Here">
</div>
</div>
<div class="form-group row">
<label for="model" class="control-label col-lg-3 text-right">When Do You Need Our Service? <span class="text-danger">*</span></label>
<div class="col-lg-9">
<select class="form-control m-bot15" id="txtWhen" name="txtWhen" required="required" onchange="tellUsWhen(this.options[this.selectedIndex].innerHTML)">
<option>Please Select</option>
<?php
$sql=mysqli_query($utl, "SELECT * FROM tblsupporttime");
while($row=mysqli_fetch_assoc($sql)){
echo "<option value='" . $row['SupportTimeID'] . "'>" . $row['SupportTimeType'] . "</option>";
}
?>
</select>
</div>
</div>
<div class="form-group row" id="txtDateTime">
<label for="model" class="control-label col-lg-3 text-right">Pick Date and Time <span class="text-danger">*</span></label>
<div class="col-lg-9">
<input type="text" name="txtDateTime" class="form-control" placeholder="Please Click Here To Pick Date & Time">
</div>
</div>
<div class="form-group row">
<label for="model" class="control-label col-lg-3 text-right">
Upload An Image<br>
<code class="text-info">Image upload is not compulsory</code>
</label>
<div class="col-lg-9">
<input type="file" class="form-control" id="txtDateTime" name="txtImage">
</div>
</div>
<h4>Customer Support Details</h4>
<h6>
Note: All fields with <span class="text-danger">*</span> are compulsory.
</h6>
<br>
<div class="form-group row">
<label for="model" class="control-label col-lg-3 text-right">Contact Person Name <span class="text-danger">*</span></label>
<div class="col-lg-9">
<input type="text" name="txtContactName" class="form-control" id="txtContactName" placeholder="Please Type In Contact Support Name" required="required">
</div>
</div>
<div class="form-group row">
<label for="model" class="control-label col-lg-3 text-right">Contact Number <span class="text-danger">*</span></label>
<div class="col-lg-9">
<input type="text" name="txtContactNumber" class="form-control" id="txtContactNumber" placeholder="Please Type In Contact Support Number" required="required">
</div>
</div>
<div class="form-group row">
<label for="model" class="control-label col-lg-3 text-right">Contact Email <span class="text-danger">*</span></label>
<div class="col-lg-9">
<input type="email" name="txtContactEmail" class="form-control" id="txtContactEmail" placeholder="Please Type In Contact Support Email" required="required">
</div>
</div>
<div class="form-group row">
<label for="model" class="control-label col-lg-3 text-right">Contact Support Location <span class="text-danger">*</span></label>
<div class="col-lg-9">
<textarea class="form-control" rows="4" id="txtSupportLocation" name="txtSupportLocation" placeholder="Please Type In Contact Support Location" required></textarea>
</div>
</div>
<div class="form-group row">
<label for="model" class="control-label col-lg-3 text-right">Closest Center: <span class="text-danger">*</span></label>
<div class="col-lg-9">
<select class="form-control m-bot15" id="txtCenter" name="txtCenter" required>
<option>Please Select</option>
<?php
$sql=mysqli_query($utl, "SELECT * FROM tblcenter WHERE CenterID > 1");
while($row=mysqli_fetch_assoc($sql)){
echo "<option value='" . $row['CenterID'] . "'>" . $row['CenterName'] . "</option>";
}
?>
</select>
</div>
</div>
<div class="form-actions">
<div class="row">
<h4 class="col-lg-9 col-sm-12">By submitting this form, You Agree to the <a href="#">Terms and Conditions</a> of QIS Nigeria.</h4>
<?php
$check = $customerID;
if (strpos($check, 'P') !== false) {
?>
<input type="submit" name="submit" class="btn btn-primary btn-cons col-lg-3 col-sm-12 pull-right" style="background-color: #C7100E;" value="Book Request">
<?php
}elseif (strpos($check, 'R') !== false) {
?>
<a href="#" data-toggle="modal" data-target="#confirm" class="btn btn-primary btn-cons col-lg-3 col-sm-12 pull-right" style="background-color: #C7100E;">Book Request</a>
<!-- Modal -->
<div class="modal fade" id="confirm" tabindex="-1" role="dialog" aria-labelledby="myModalLabel">
<div class="modal-dialog" role="document">
<div class="modal-content">
<div class="modal-header">
<h4 class="modal-title" id="myModalLabel">Payment Confirmation</h4>
</div>
<div class="modal-body text-black">
As a regualr customer, please be aware that you will be charged the sum of ₦1, 000 in advance for transportation and troubleshooting before this request can be processed!
</div>
<div class="modal-footer">
<input type="submit" name="submit" class="btn btn-primary btn-cons col-lg-3 col-sm-12 pull-right" style="background-color: #C7100E;" value="Book Request">
<!-- <input type="submit" name="submit" class="btn btn-primary btn-cons col-lg-3 col-sm-12 pull-right" style="background-color: #C7100E;" value="Book Request"> -->
<button type="button" class="btn btn-default" data-dismiss="modal">Cancel</button>
</div>
</div>
</div>
</div>
<?php
}
?>
</div>
</div>
</form>
</div>
</div>
</div>
</div>
<!-- END DASHBOARD TILES -->
<!-- END PLACE PAGE CONTENT HERE -->
</div>
</div>
<!-- END PAGE CONTAINER -->
<?php include("../general/chat_bar.php"); ?>
</div>
<!-- END CONTENT -->
<?php include("../general/footer.php"); ?>
<script src="../assets/js/moment/moment.js"></script>
<script src="../assets/js/bootstrap-material-datetimepicker/js/bootstrap-material-datetimepicker.js"></script>
<script src="../assets/js/bootstrap-daterangepicker/daterangepicker.js"></script>
<script>
$(function() {
$('input[name="txtDateTime"]').daterangepicker({
timePicker: true,
singleDatePicker: true,
showDropdowns: true,
minYear: moment().startOf('hour'),
maxYear: moment().startOf('hour').add(32, 'hour'),
locale: {
format: 'M/DD/YYYY hh:mm A'
}
//minYear: 1901,
//maxYear: parseInt(moment().format('YYYY'),10)
});
});
</script>
</body>
<?php
unset($_SESSION['req_err']);
?>
</html>