File: /home/rtbrisc/public_html/admin/main/track/update.php
<?php
session_start();
// require_once("../worker/workers/server/customer.php");
// require_once("../worker/workers/server/utilities.php");
require_once("../worker/workers/server/issues.php");
$ticket = $_GET['tid'];
$update_request = mysqli_query($iss, "UPDATE tblhelpdeskrequest SET TrackStatus = 2 WHERE TicketID = '$ticket'");
$update_tracker = mysqli_query($iss, "UPDATE tbltracking SET TrackStatus = 2 WHERE TicketID = '$ticket'");
if($update_request || $update_tracker){
header("Location: available.php");
}else{
$_SESSION['det_err'] = "There was a problem untracking this issue!!!";
header("Location: details.php?track=$ticket");
}
?>